Reskilling & Upskilling of Clinical and Non-clinical capability to be future ready.
.. For Staff Nurses Program Content
- Self-Awareness
- Attitude
- Communication skills
- Empathy
- Stress Management
- Interpersonal Skills
- Anger Management
.. For Front Office Staff Program Content
- Being Self-Aware
- Motivation
- Managing Angry Patients & Relatives
- Managing OPD
.. For Pharmacy Team Program Content
- Pro-activeness
- Zero Dispensing Error
- Communication Skills
- Improving Adherence
- Customer Service
- Team Work
Nursing Supervisors Leadership Program (NSLP)
Building nursing leadership skills through a soft and behavioral skills training programs designed for nursing in-charges and supervisors.
PROGRAM CONTENT
MODULE I
- Leadership
- Team Management
- Communication Skills
- Time Management
- Art of Effective Delegation
MODULE II
- Enhancing Interpersonal Skills – Personality Profiling
- Optimizing Conflict Management
- Effectively using MBWA (Mgmt by Walking around)
VLEAD is a leadership development initiative of CK Birla Hospitals aimed at supporting leaders to expand their capacity to perform in leadership roles and prepare them for future challenges in the organization. The year-long development journey includes:
Immersive Learning Labs:
Informative classroom sessions around subjects that are linked to Individual Development Plans
Continuous Learning:
On-the-go learning, enabled by learning app to enable practice and apply what has been learnt
Coaching:
Coaching sessions with experienced leadership coaches to support behavioural shifts in identified areas of focus